We do business based on a very simple concept that if you are not 100% satisfied with our product, we’ll refund your money or replace the product at your discretion. However, we would like your comments, suggestions, or objections for the basis of this return/refund so we can make our products better and our customers happier.
To apply for a refund excluding shipping charges, please return the AutoTray to the address provided below and we will issue a refund within 4-6 weeks of receipt. Please provide all of your contact information including your email address so that we can update you on the status of your refund.
Replacement crumb tray covers are $2 plus shipping via regular USPS mail. Contact us for the replacement part.
Please drive responsibly.
AUTOTRAY IS NOT INTENDED FOR USE WHILE DRIVING.
3J Group Inc. will not be held responsible for any injuries incurred while using AutoTray.
P.O. Box 8041
Evanston, IL 60204